Policies
Welcome to Reach Performance. By using our services, you agree to these policies, terms, and conditions.
Training Policies
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Scheduling: All sessions must be scheduled in advance. Cancellations require 24 hours' notice.
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Late Arrivals: Sessions start and end on time. Late arrivals will result in a shortened session.
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No-Show Policy: Missed sessions without prior notice will be forfeited.
Payments and Fees
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Payment is required in full before the start of any training package.
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Late payments may incur additional fees.
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No refunds for unused sessions; rescheduling is allowed with proper notice.
Liability Waiver
By participating in training with Reach Performance, you accept the inherent risks of physical training and release Reach Performance, its owner, and trainers from any liability.
Privacy Policy
We respect your privacy. Personal information is used only for training purposes and will not be shared without consent.
Code of Conduct
Clients must treat trainers and fellow athletes with respect. Misconduct may result in termination of services.
Equipment Usage
Clients must use equipment safely and report any damage or malfunctions.
Amendments
Reach Performance may update these terms at any time. Clients will be notified of changes.